Privacy Policy
1. Introduction
ZA Caps (Pty) Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase merchandise.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Processed securely through third‑party payment providers (we do not store full card details).
- Technical Data: IP address, browser type, device information, and cookies.
- Order Details: Products purchased, order history, and preferences.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about purchases, promotions, or updates.
- Improve our website, products, and customer experience.
- Comply with legal obligations.
4. Sharing of Information
We do not sell or rent your personal information. We may share data with:
- Service Providers: Payment processors, shipping companies, IT support.
- Legal Authorities: When required by law or to protect our rights.
5. Cookies & Tracking
- Our website uses cookies to enhance your browsing experience.
- You can disable cookies in your browser settings, but some features may not function properly.
6. Data Security
- We implement appropriate technical and organizational measures to protect your data.
- While we strive to secure your information, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
8. Retention of Data
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
9. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
ZA Caps (Pty) Ltd
info@zacaps.co.za