Frequently Asked Questions (FAQ)

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

We accept credit/debit cards, PayPal, EFT, PayFlex and other payment methods visible at checkout.

Gauteng on average will take once payment confirmation is received. Other areas will depend on our 3rd party couriers

Yes, we ship to selected countries. Customs duties and taxes are the responsibility of the buyer.

Items can be returned within 7 days of delivery if unused and in original packaging. See our Returns & Refund Policy for details.

Refunds are processed within 7 days after we receive and inspect the returned item.

Yes, all merchandise sold on our website is genuine and sourced directly from our reputable sources

Yes, selected items can be personalized. We are working on securing a partner for this service

No, you can check out as a guest. However, creating an account allows you to track orders and save preferences.

We comply with data protection laws and handle your information according to our Privacy Policy.

You can contact us at info@zacaps.co.za or via WhatsApp or through our Contact Us page. We aim to respond within 8 business hours.

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